What
is Virtual Web Hosting?
Virtual Web Hosting is having
a web site at your unique domain
name without having to manage
the hardware and software in house.
E-Database Technology specializes
in Virtual Web Hosting which means
that you can find a home for your
web site on our active web servers
and establish a presence on the
Internet. We can help register
your own domain name which
will become your unique address
on the World Wide Web. Having
your own domain name does not
suggest that you are renting web
space, and, since email can be
addressed to your domain (eg.
yourname.com ) you will not have
to announce a new email address
if you change internet providers.
What is the
fee for domain registration?
$9.95 registers a new domain name
with E-Database Technology. Our
parent company Alams Group is
a reseller
of domain name services thru E-Database
Domains. If you already own your
domain name, you can transfer
it to E-Database Technology for
$9.95 and get a 1 year extension
on its expiration
How long does
it take before my domain name
is active?
Once the InterNIC announces that
your domain name has been registered
(or transferred, if applicable),
it usually takes about 48-hours
before it is active. All internet
providers must update their records
(DNS tables) to reflect new site
locations. This is called propagation.
Can I transfer
existing domain name to E-Database
Technology ?
Yes. When you submit our online
sign-up form, be sure to specify
that you are requesting a transfer
and NOT a new domain. You should
keep your service at the present
site while waiting for Internic
to complete the transfer. We will
provide you with a temporary address
so you can mirror the site on
our server. All email and web
pages will still be accessed from
the current site. When Internic
announces the completion of the
transfer there is a propagation
period where visitors could go
to either site. At the end of
the propagation you should contact
the previous host to have them
delete the old domain from their
records and update their DNS record.
If you use this same provider
for your Internet access you will
not be able to access your domain
site at our website until they
update their DNS.
Can multiple
domains point to the same HTML
files?
Yes, but you will be responsible
for the domain registration charges
for each domain, and a $50 set-up
fee is needed for each separate
domain.
Is 3GB of data
transfer going to be enough to
support my website?
Our experience has shown that
3GB/month will be more than enough
bandwidth for the average web
site. Depending on the quantity
and sizes of your files, this
could support many thousands of
hits per month. Bronze Package
is designed for extremely active
sites with throughput of 5 gigabytes
or more per month. If you do go
over your 3GB allotment, additional
3GB blocks are billed at $24.95
each to your account.
Will I have
unlimited access to update my
pages?
You have unlimited access via
FTP 24-hours a day. As such, you
can create and maintain your web
pages on your own computer and
upload files to your web site
at your leisure.
How do I transfer
files to my web site ?
Files must be transferred to the
web server via File Transport
Protocol (FTP). If you need FTP
software, we recommend Transmit
— it's very Mac-like and
easy to use. You can download
a copy at http://www.panic.com/transmit/download.html
Another popular, and very Mac-like
FTP program is Netfinder.
Fetch
has not been updated for many
years, however it remains popular.
Many authoring programs such as
BBEdit
(It Doesn't Suck), Adobe
GoLive and Macromedia
Dreamweaver include built-in
FTP capabilities. Be sure to use
the current versions of FTP software
to ensure their compatibility
with the contemporary system software
features we're using.
Can I use my
account for commercial purposes?
Yes, you can use your account
for commercial purposes. The World
Wide Web has become a most efficient
and cost-effective means of making
information available to the users
of the internet community. E-Database
Technology will soon be adding
secure processing which provides
an environment whereby payment
information (such as a credit
card number) can be transmitted
from web browser to web server
in an encrypted mode.
Can I resell
space within my own account?
Yes. You can resell space within
your account. However, you will
be responsible for its content
and data transfer. It will not
be possible to acquire multiple
account passwords for FTP access.
If a separate domain name is desired
to point to a different set of
html documents, then this would
become a new and separate account.
Do you accept
international orders?
Yes. We are pleased to have customers
around the world and we're as
close as your computer. If desired,
we can host more domain name extensions.
What contract
and payment terms are available?
We bill at yearly increments and
require a minimum 1 year contract.
We do not accept credit cards
right now but in future we will
include this option - you can
pay through WireTransfer or -
Western Union for details please
contact ( accounts@edatabase.ca
)
Do you offer
technical support to customers?
Yes, but on a limited basis. Our
basic pricing plans are designed
to serve experienced web designers
who already know the ins and outs
of FTP and web construction. You
can always e-mail questions or
comments about our server environment/performance
to
support@edatabase.ca
How long does
it take to set up a new account?
Orders submitted before 6pm which
include payment information are
often processed the same day!
Once an account is set up an activation
notice will be sent you via email
including a userid, password,
and FTP hostname. You can begin
uploading files to your new web
site immediately. Domain account
users will be given a temporary
URL to access their site via the
web prior to the completion of
either domain registration or
transfer.
Additional
E-mail Accounts.
Five (5) e-mail accounts are included
with your E-Database Technology
Bronze Package sign-up. They may
be either POP3 or forwarded e-mail
accounts. Additional e-mail accounts
are available a when you upgrade
your account to Silver - Gold
or Special..
